"How to skyrocket your customer impact within weeks without having to convince the entire organization as a CX professional"

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CX Mastermind #1 Skyrocket your CX impact today

Bring your CX knowledge and impact to the next level today!

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What is a Mastermind?

The concept of the “master mind alliance” was introduced by Napoleon Hill in his book from the 1920s, The Law of Success, and expanded upon in his 1930s book, Think And Grow Rich. While Napoleon Hill called it a “master mind alliance,” it’s been shortened and modernized to “mastermind group.” Mastermind groups have been around since the beginning of time. Even Benjamin Franklin belonged to such a group, which he called a Junto. But it was Napoleon Hill who explained it clearly and encouraged people to gather together in a structured, repeatable environment for the success of all. Napoleon Hill wrote about the mastermind group principle as: “The coordination of knowledge and effort of two or more people, who work toward a definite purpose, in the spirit of harmony.” He continues “No two minds ever come together without thereby creating a third, invisible intangible force, which may be likened to a third mind the master mind." (www.thesuccessalliance.com) information.

Introducing: The first online CX Mastermind ever - "Skyrocket your CX impact today"

This all new online CX Mastermind will teach you in 1-2 days how to look at CX from a 30,000 foot view based on the Customer Experience Professional Association competenties (CXPA). It will enable you to connect your CX initiatives, prioritize them against your business goals and accelerate your CX impact dramatically. Additionally it will give you exclusive and private access to our CX facebook group to share, interact and learn from other CX professionals. This Mastermind is based on the proven Mastermind methodology of Tony Robbins and Dean Graziosi and brought to you by The Experience Professionals.

The perfect online course to accelerate your CX skills

Start to understand how CX works together and accelerate your impact today

  • Access to a proven CX approach based on CXPA competencies

    Access the CX Mastermind online video modules where you learn how to connect CX initiatives, prioritize them against your business goals and drive massive CX impact

  • Insights from 20+ years CX experience

    Get the best insights on how to implement your CX initiatives and especially what not to do. Save yourself 20 years of learning from our combined practical CX experience

  • A private CX member group

    With this CX Mastermind you get access to the exclusive CX Mastermind Facebook group where live events, training and sharing of knowledge will accelerate your CX impact

  • In-depth CX Mastermind workbook

    Access to a tailor made workbook to guide you in finding out how to maximize your CX impact in your specific situation

  • Mini CX assessment

    Access to an online CX mini-assesment to determine the current situation of CX in your own organization as a starting point

  • True mentorship

    Earlybirds get a free 1/2 hour zoom-consult with The Experience Professionals on any CX topic he or she desires

Course content & modules

When you acquire access to the CX Mastermind and online network you will be blown away by what we have created for you. This CX Mastermind will take you 1-2 days depending on experience and and is based on the proven Mastermind methodolgy of Tony Robbins & Dean Graziosi. Each module consists of a video containing personal stories, top of the line teachings and a practical tool to convert theory into impact right away!

  • Welcome and course introduction

  • Module 1: Get your 30,000 foot view on Customer Experience

  • Module 2: Determine your CX goals in line with your business context

  • Module 3: Set your CX priorities and learn how to drive action tomorrow

  • Wrap-up: determine your most valuable lessons learned

Bring your CX knowledge and impact to the next level today!

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Here's what just a few say ...

Patricia Devlaeminck (Chief Service Officer VidaXL)

Start driving action with this great course!

Patricia Devlaeminck (Chief Service Officer VidaXL)

Many courses are about transferring information, but this CX MasterMind is truly about transformation! Start driving your CX transformation in a simple & effective way.
Alexandra Röver (Marketing Manager DACH Medallia)

Benefit from 20+ years of combined practical CX expertise!

Alexandra Röver (Marketing Manager DACH Medallia)

Bart-Jan & Jeroen leverage their 20+ years of practical implementation experience from the CX field in this course and fastforward you to become the CX expert within your organization.
Jan van Nederveen (Former CMO Delta Loyd & Sparringpartner)

CX teaching will never be the same

Jan van Nederveen (Former CMO Delta Loyd & Sparringpartner)

The Experience Professionals are revolutionizing the way CX knowledge and experience is shared. You will earn back your money in 30 minutes. Learn from their 20+ years of practical implementation experience in a fun, brilliant and action driven online program and skyrocket your impact today!
Marijn de Leeuw  (Customer & Digital Experience Strategy Expert)

Understand how to laser focus your CX efforts

Marijn de Leeuw (Customer & Digital Experience Strategy Expert)

Bart-Jan and Jeroen will guide you in making choices to drive CX impact. Gaining deep understanding around your personal 'why' in CX and creating a clear picture of what it is you want to achieve, will help you to distinguish between what really matters and what doesn't.


  • Do I have to be an expert on Customer Experience already?

    Luckily this course is designed for people who are already in Customer Experience and want to create a laser focus to execute, but also for people who are totally new to the subject or the industry. Especially the 30,000 foot view on the different elements of Customer Experience will help to get up to speed fast. Furthermore, it will provide you access to coaching and a CX community where you can learn with others and talk about your biggest CX challenges.

  • How is this course different than others?

    First of all this is an online course based on the proven KBB method of Tony Robbins and Dean Graziosi. This course is designed to let you learn the unique content in an interactive way and translate it into action immediately. Second, you get access to the CX Mastermind community where you can learn with and from others in the field of Customer Experience. And last but not least, you will get guidance and coaching from The Experience Professionals who have been working in CX for over 20+ years.

  • What will I get if I buy this online course?

    If you buy the CX Mastermind: skyrocket your CX impact, you get: 1) Access to the online course where you will get a holistic view on CX, we will help you in determining your CX goals in your business context and we will help to translate these goals into priorities and action to make an impact tomorrow. 2) Access to half an hour of free Zoom consulting by The Experience Professionals who have been implementing CX transformations for already 20+ years now. 3) Access to the unique CX Mastermind Facebook group where you can share your biggest challenges and best practices and learn from your peers. 4) A fully tailored workbook with exercises to advance your skills today. 5) A CX mini assessment to determine where you are today with your current CX activities in your organization 6) And last but not least: the best insights from 20+ years of CX implementation experience

  • How much time will this course take me?

    This course is designed to do it at your own pace. However if you would do it in one go, it would probably take you anywhere between 1 or 2 days, if you really dive into it and leverage all the exercise material that is included.

  • Can I trust The Experience Professionals?

    The Experience Professionals is a Customer Experience consultancy founded in 2018 by Jeroen and Bart-Jan. They have been implementing board level CX transformations for more than 20+ years. They have worked with CX in several industries and large companies and also have a consulting background from Bain & Company - the company where the customer metric " The Net Promotor Score" originates from.

  • How will this online CX Mastermind benefit me?

    This course is designed to teach you the proven elements and competencies you need to practice good customer experience in your company (CXPA competencies). This will give you a good overview what to work on. Furthermore, it will help you to determine what your CX priorities in your business context are and translate them in to action. This will enable you to take massive action tomorrow and start making an impact immediately.

30 Day Money-Back Guarantee

30 Day Money-Back Guarantee This course won't work if you don't work. But if for some reason you aren't on your way to real success in the first 30 days, email us and we will take care of your refund!

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